If the link is not working , always check the link on PC using VLC . If it works it means that there is something wrong on your end.
When typing in your M3U link make sure your are not entering space ” ” but “_” instead and not using your M3U link on other device.
Contact us if the link does not work on your PC after troubleshooting and provide us with your IP address (www.whatismyipaddress.com).
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