Response time to tickets?

Issuing a ticket for account activation or technical support will get responded between 1 hour to 2. But we intent to reply within the hour of receiving the mentioned tickets.
But during peak hours this can take up to 5 hours.

  • 2 用戶發現這個有用
這篇文章有幫助嗎？

相關文章

What IS IPTV?

Today in the age of technology, you can see several ways by which TV material can be...

What are basic of IPTV system?

 Generally there are two basic system of IPTV available by which material for the purpose of IPTV...

What kind of devices do you support?

We support all kind of devices such as:  MAG iPhone Smart Phone Android Smart Phone Android...

How much bandwidth does the IPTV stream use?

 Our IPTV streams use the latest H264 technology, offering the best compression and quality. The...

What kind of quality service we are providing?

Most of the elements of IP networks are the control of quality service. Our service is just...