Articles

 All Channels Are Blank?

If you are using a set-top box such as MAG or AVOV and have just set up your device with our...

 Buffering On Channels

Sometimes you may experience buffering due to low internet speed or high internet traffic....

 Can I Edit My Channel List?

Yes you can edit your channel list as you wish.  https://xtream-editor.com/

 Can I Use My Subscription On Multiple Devices?

Please pay attention that 1 subscription can be used on multiple devices but you can watch only...

 Can't Watch I Am Blocked

Please check whether your account is used on other devices. If yes, please visit...

 Does My Subscription Starting To Be Active Right After I Make A Payment?

Subscription starting to be active from the moment you will receive your activation credentials...

 I Am Not In Or From USA/CAN or UK. Can I Still Subscribe?

Yes. Our service is available worldwide to everyone. Subscribe here.

 I Cancelled My Subscription Can I Still Watch?

You can still watch if you for example paid for 1 month of subscription and canceled it after one...

 My Channels Are Not HD

If you experiencing that HD channels are showing in low quality you need to change your device...

 My M3U Link Is Not Working

If the link is not working , always check the link on PC using VLC . If it works it means that...

 My Trial Was Less Than 1 Day

When you receive your activation credentials at your e-mail, your trial begins to count.Thats why...

 What Payment Methods Are Available?

Pay with your Debet/Credit Card through secured payment gate from from our CMS.

 Some Channels Only Has Sound Without Video

Because of decoder setting problem, some channels are only having sound without images/video,...

 How To Check My Device

– Check if you entered your activation details correctly. – Check your network connection,...

 Some Channels Are Not Working (Black Screen/Broken Voice)

We can not promise all channels are working properly due to your Internet speed, Individual...

 My Channels Are Not Working?

We strive to provide you a high level of service at very discounted rates. So please keep this in...

 Channel Issues

If while you are watching a channel the service appears to have paused, simply select and open...

 MAG and STB Emulator Troubleshooting

Did you give us the correct MAC address?Are you using a firewall, proxy or VPN? If so, our...